Effective Date: 11/01/2024
This Privacy Policy explains how Global Health Network ("we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "users") of our healthcare app. By using our app, you consent to the collection, use, and disclosure of your personal information as described in this policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us, such as your name, email address, contact number, date of birth, gender, and any other information you voluntarily submit through the app.
1.2 Health Information: In order to provide healthcare-related services, we may collect health-related information from you, including medical history, current symptoms, treatments, medication details, and laboratory results. This information is securely stored and used only to provide personalized healthcare services to you.
1.3 Usage Information: We may collect non-personal information about your use of the app, such as your device information, IP address, browser type, and operating system. This information helps us improve our app and provide a better user experience.
2. Use of Information
2.1 Personal Information: We use personal information to provide our healthcare services to you, including scheduling appointments, delivering test results, providing health education materials, and communicating with you regarding your healthcare needs. We may also use your personal information to send you relevant updates, newsletters, or promotional materials with your consent.
2.2 Health Information: Health-related information is used to provide accurate and personalized healthcare services. We may use this information to generate health records, provide diagnosis and treatment recommendations, and coordinate care with other healthcare professionals involved in your treatment.
2.3 Usage Information: We may use non-personal information for analytical purposes, to monitor and improve our app's performance, troubleshoot technical issues, and enhance user experience.
3. Sharing and Disclosure of Information
3.1 Service Providers: We may share your personal and health information with third-party service providers who assist us in delivering healthcare services, such as healthcare professionals, laboratories, and pharmacies. These service providers are contractually obligated to protect your information and only use it for the specified purposes.
3.2 Legal Requirements: We may disclose personal information if required by law, regulation, court order, or other legal processes, or to protect our rights, property, or safety, as well as the rights, property, and safety of others.
3.3 Anonymized Data: We may aggregate and de-identify your personal and health information to create anonymized data that can be used for research, statistical analysis, and improving healthcare services. This anonymized data does not identify individuals and cannot be used to re-identify them.
4. Security
We take reasonable and appropriate measures to protect your personal and health information from unauthorized access, use, disclosure, or alteration. We use industry-standard security practices, including encryption, firewalls, and secure data storage, to safeguard your information.
5. Your Choices and Rights
You have the right to access, update, and correct your personal information within the app. You may also request the deletion of your personal information, subject to legal and contractual obligations. You can manage your communication preferences and opt-out of promotional emails or notifications at any time.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through the app. Your continued use of the app after the effective date of the revised policy constitutes your acceptance of the changes.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at https://www.ghealthnet.com/#contact